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Data_Sheet_3_Connecting During COVID-19: A Protocol of a Volunteer-Based Telehealth Program for Supporting Older Adults' Health.PDF (76.86 kB)

Data_Sheet_3_Connecting During COVID-19: A Protocol of a Volunteer-Based Telehealth Program for Supporting Older Adults' Health.PDF

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posted on 2020-12-02, 04:02 authored by Elena Dikaios, Harmehr Sekhon, Alexandre Allard, Blanca Vacaflor, Allana Goodman, Emmett Dwyer, Paola Lavin-Gonzalez, Artin Mahdanian, Haley Park, Chesley Walsh, Neeti Sasi, Rim Nazar, Johanna Gruber, Chien-Lin Su, Cezara Hanganu, Isabelle Royal, Alessandra Schiavetto, Karin Cinalioglu, Christina Rigas, Cyrille Launay, Olivier Beauchet, Emily McDonald, Dallas Seitz, Sanjeev Kumar, Vasavan Nair, Marc Miresco, Marie-Andrée Bruneau, George Alexopoulos, Karl Looper, Ipsit Vahia, Soham Rej, Syeda Nayab Bukhari

Introduction: Social-distancing due to COVID-19 has led to social isolation, stress, and mental health issues in older adults, while overwhelming healthcare systems worldwide. Telehealth involving phone calls by trained volunteers is understudied and may be a low-cost, scalable, and valuable preventive tool for mental health. In this context, from patient participatory volunteer initiatives, we have adapted and developed an innovative volunteer-based telehealth intervention program for older adults (TIP-OA).

Methods and analysis: To evaluate TIP-OA, we are conducting a mixed-methods longitudinal observational study.

Participants: TIP-OA clients are older adults (age ≥ 60) recruited in Montreal, Quebec.

Intervention: TIP-OA volunteers make weekly friendly phone calls to seniors to check in, form connections, provide information about COVID-19, and connect clients to community resources as needed.

Measurements: Perceived stress, fear surrounding COVID-19, depression, and anxiety will be assessed at baseline, and at 4- and 8-weeks. Semi-structured interviews and focus groups will be conducted to assess the experiences of clients, volunteers, and stakeholders.

Results: As of October 15th, 2020, 150 volunteers have been trained to provide TIP-OA to 305 older clients. We will consecutively select 200 clients receiving TIP-OA for quantitative data collection, plus 16 volunteers and 8 clinicians for focus groups, and 15 volunteers, 10 stakeholders, and 25 clients for semi-structured interviews.

Discussion: During COVID-19, healthcare professionals' decreased availability and increased needs related to geriatric mental health are expected. If successful and scalable, volunteer-based TIP-OA may help prevent and improve mental health concerns, improve community participation, and decrease healthcare utilization.

Clinical Trial Registration: ClinicalTrials.gov NCT04523610; https://clinicaltrials.gov/ct2/show/NCT04523610?term=NCT04523610&draw=2&rank=1

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